Terms of Service
Last updated: 20 July 2026
These Terms of Service ("Terms") govern your access to and use of the website kabatimedicare.co.ke (the "Website") operated by Kabati Medicare Health Centre ("Kabati Medicare", "we", "us" or "our"), located in Kabati Town, Kitui County, Kenya. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. About This Website
The Website provides general information about Kabati Medicare Health Centre, our services, location and contact details, and allows visitors to submit enquiries. The Website is intended for informational purposes and does not itself provide medical diagnosis, treatment or emergency services.
2. Not a Substitute for In-Person Medical Care
Content on this Website, including descriptions of our services, is provided for general informational purposes only and does not constitute medical advice. It is not a substitute for professional consultation, diagnosis or treatment by a qualified healthcare provider. Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition. If you are experiencing a medical emergency, call our facility directly at +254 726 824 349 or proceed immediately to the nearest emergency room.
3. Use of the Enquiry Form
The contact form on this Website is provided for general enquiries and appointment requests only. It is not monitored on a 24-hour basis and must not be used to report medical emergencies or to transmit urgent, time-sensitive or highly sensitive health information. Submissions made through the form are prepared as an email to us; please ensure the information you share is accurate.
4. Acceptable Use
When using this Website, you agree not to:
- Submit false, misleading or fraudulent information;
- Attempt to gain unauthorised access to any part of the Website or its underlying systems;
- Introduce viruses, malware or other harmful code;
- Use the Website in any way that could damage, disable or impair its operation or interfere with other users' access; or
- Use the Website for any unlawful purpose or in violation of any applicable Kenyan law.
5. Intellectual Property
All text, graphics, logos, images and other content on this Website, unless otherwise indicated, are the property of Kabati Medicare Health Centre or its licensors and are protected under the Copyright Act (Cap. 130, Laws of Kenya) and other applicable intellectual property laws. You may view and print pages from the Website for personal, non-commercial use only, provided you do not remove any copyright or proprietary notices.
6. Third-Party Links
The Website may contain links to third-party websites or services, such as Google Maps or social media platforms, which are not owned or controlled by us. We are not responsible for the content, privacy practices or terms of any third-party sites, and we encourage you to review their respective policies.
7. Availability of the Website
We aim to keep the Website available and up to date, but we do not guarantee uninterrupted, error-free or secure access at all times. We may suspend, withdraw or restrict access to all or part of the Website for operational, security or maintenance reasons, without prior notice.
8. Limitation of Liability
To the fullest extent permitted under Kenyan law, Kabati Medicare Health Centre shall not be liable for any indirect, incidental or consequential loss or damage arising from your use of, or inability to use, this Website, or from reliance on any information contained on it. Nothing in these Terms is intended to limit liability that cannot lawfully be excluded, including liability for death or personal injury caused by our negligence in the actual provision of clinical services at our facility, which remain governed by the applicable standard of care and professional and legal obligations owed to patients.
9. Indemnity
You agree to indemnify and hold Kabati Medicare Health Centre harmless from any claims, losses or expenses (including reasonable legal costs) arising from your misuse of the Website or violation of these Terms.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Kenya. Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Kenya.
11. Changes to These Terms
We may revise these Terms from time to time to reflect changes in our services, technology or applicable law. The "Last updated" date at the top of this page shows when the Terms were last revised. Continued use of the Website after changes take effect constitutes acceptance of the revised Terms.
12. Related Policies
Your use of this Website is also governed by our Privacy Policy and Cookie Policy, which form part of these Terms by reference.
13. Contact Us
Kabati Medicare Health Centre
Kabati Town, Kitui County, Kenya
Telephone: +254 726 824 349
Email: info@kabatimedicare.co.ke